1. Introduction
This General Product Safety Regulation (“GPSR”) Policy explains how Aeris Collective (“Aeris”, “we”, “us”, “our”) ensures that all products sold across our brand sites meet the safety, labeling, and compliance requirements of the EU GPSR 2024, UK GPSR, and other applicable regional regulations.
This Policy applies to:
All Aeris Collective products
All Aeris brand sites
All customers in the EU, UK, Switzerland, and other regulated markets
Our commitment is simple: every product we create is designed for comfort, clarity, and above all - safety.
2. Our Safety Commitment
2.1 Product Safety Standards
We design, manufacture, and test all products to meet or exceed the safety requirements of the regions in which they are sold.
2.2 Foreseeable Use
Products are evaluated for forseeable use, misuse, and environmental conditions to ensure safe performance.
2.3 Continuous Monitoring
We monitor product performance, customer feedback, and regulatory updates to maintain ongoing compliance.
3. EU GPSR 2024 Compliance
3.1 Scope of EU GPSR
Effective December 13, 2024, the EU GPSR governs non-food product safety across the European Union, including products sold through online marketplaces.
3.2 Required Product Information
All EU listings include:
Material disclosures
Care instructions
Safety warnings (where applicable)
Manufacturer details
Responsible Person information
3.3 Two-Year Warranty
Aeris honors the 2-year warranty required under EU Directive 2019/771 for all products sold in the EU.
3.4 Responsible Person (EU)
Our designated EU Responsible Person for GPSR compliance is:
SINDEN VENTURES LIMITED
Markou Evgenikou 11
Mesa Geitonia 4002
Limassol, Cyprus
This entity supports EU product oversight and regulatory communication.
4. UK GPSR Compliance
4.1 UK Alignment
Aeris applies the same safety, labeling, and oversight standards to products sold in the UK as those required under EU GPSR.
4.2 UK Product Information
UK listings include:
Material disclosures
Care instructions
Safety warnings
Manufacturer detail
4.3 UK Customer Support
UK customers may contact Aeris for safety inquiries at gpsr@theaeriscollective.com.
5. Switzerland & EEA Compliance
5.1 Swiss Product Safety
Products sold in Switzerland follow Swiss product safety requirements and EU-aligned standards.
5.2 EEA Alignment
Aeris applies EU GPSR standards to all EEA markets.
6. Labeling & Safety Information
6.1 Clear Labeling
Each product includes labeling relevant to its category, including:
Materials
Care instructions
Safety notes
Country of origin
6.2 Pre-Purchase Visibility
Safety information is visible both pre-purchase and on packaging.
6.3 Traceability
Products include traceability identifiers where required by EU GPSR and AGEC Law (France).
7. Manufacturing & Component Transparency
7.1 Manufacturing Locations
Aeris products are manufactured in:
United States / Mexico
Latvia
7.2 Component Sourcing
Components are sourced from:
United States
Mexico
China
Vietnam
Bangladesh
Additional sourcing locations may be used depending on availability, material requirements, or production capacity.
7.3 Safety Standards
Products comply with safety requirements for:
Formaldehyde
Azo dyes
Lead
Cadmium
8. Reporting a Safety Concern
8.1 How to Report
If a product appears unsafe or does not perform as expected, please contact:
8.2 Response & Escalation
We respond promptly and escalate to regulatory authorities, when required.
8.3 Recall Protocols
Aeris maintains transparent recall procedures aligned with EU GPSR requirements.
9. Definitions
Product Safety
Responsible Person
Manufacturer
Foreseeable Use
10. Contact Information
For GPSR inquiries:
Aeris Collective, LLC
EU Responsible Person:
SINDEN VENTURES LIMITED